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Customer Feedback
"A great service fast and efficient, items arrived well packaged.  Would use again."
C Litchfield 

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Customer Testimonials

"It arrived on time, in perfect condition and is a great toy! Thanks very much" 
Emma Murphy.

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We are currently open for business, however, we have taken the decision not to send baby gifts at this time. Given that our gifts will be delivered to a vulnerable group in the population, new born babies, we have taken the decision NOT to dispatch orders at this time. We note that more and more online retailers are suspending their operations, if non-essential, to reduce pressure on front line delivery staff and we also support this approach. If you place an order today, we will dispatch it once things settle or once the lockdown has been lifted. We thank you for your co-operation at this time.

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Customer Feed Back and Testimonials

Please browse these fantastic comments from our lovely customers.  They reflect our dedication to top notch customer service as well as high caliber of our hand made New Mother & Baby Gifts & Toys.

"Hi Ashley, Alfie received the gift last night at 19:30, thanks to Lisa chasing this up and actually phoning the ward, I work in a hospital myself and I do understand how difficult it is to get the post to patients. I do believe it was the nurse who accepted the gift did not pass it on! I can not see a way around that as it did get the ward on friday as planned. Alfie absolutley loves the gift so thankyou very much, and a big thankyou to lisa if it was not for her the gift would probably still be waiting for him. I would definatley use you again." Laura Whittle

"Brilliant.............will recommend....Cheers,"  Jeremy

"I just wanted to say the gift box/ baskets we purchased from you recently for charity we're lovely. From start to finish we received such a high level of customer service with a personal touch. All baskets were filled with so much for Children to do, its defiantly going to put a smile on a child's face this Christmas. Thank you once again Ashley, I look forward to ordering through the company in future."  Hannah Ward Infocash

"Just to say that our Company ordered a hamper of these guys for charity and they were absolutely fantastic!! Really Really pleased with them and couldn't ask for more. Certainly will be going back to them for more ! :) Thanks Guys"  Abi from West Country Environmental Services

"My friends are still talking about the fabulous contents of the parcel you sent, and apparently even their cat enjoyed it as he found the packing particularly appealing!  They commented too on the wrapping, namely the quality of the ribbon... so all in all it was an amazing success.  Thank you ... I would have been only too delighted to endorse anything your company wants to do as after only one dealing with yourselves I have complete confidence in you. "  Lucy Parker Critical Care Administrator

"The parcel arrived safely and on time. Thank you so much for making that extra special effort to not only get it there but also in making it such a memorable hamper.  The family were delighted, and that's made my Christmas."   "...once again you have gone above and beyond the call of duty."  " Wow, I don't think I've ever had such prompt and attentive service! "  " I shall definitely make sure that I tell people about your fabulous service" Lucy Parker, Critical Care Administrator

"The only thing that brought us happiness was Zen's birthday party, and giving her these special gifts.  You were such an important part in that with all of your hard work shipping the item abroad."  Lori Harris

"I'm soooo happy the parcel arrived yesterday and everything is OK! His present is here on time. Thanks for all of your help and best wishes" Sinéad Branagan

"I just wanted to let you know how impressed I have been with the customer care from your company. As you know I placed an order on Sunday 6th Sept but you were having some problems with your payment provider. I managed to find the items elsewhere and placed the order. I then received your email explaining the situation to which I was very grateful for, if I hadn't already found the items else where I would have certainly waited and placed the order over the phone on the Monday. As it happens I later received a phone call on Wednesday 9th informing me that the items were out of stock! So I ordered the items through your website on the Thursday evening and I have received them today. Had I not got the email from you on the Sunday I would have never considered using Imagination Station again... but I will defiantly be recommending you.  Many thanks"  Jo Pitman.

"Thank you for sending the toy so promptly and safely packaged - my children both love it and rush rather than dawdle to get in the bath now!"  Susannah Meakin

"I thought they were great. The product arrived quickly and was exactly as described. Would buy from The Imagination Station again!"  Mairi Shewfelt

"Kit arrived quickly and was in mint condition." Lorna Summerfield

"The dollie stroller is great for a first pram as it is sturdy and easy to push. Much better than some plastic flimsy prams. Very reasonable price and quick delivery. Thanks"  Ms Margaret Bernard

"A great service fast and efficient, items arrived well packaged.  Would use again."  C Litchfield

"Fast delivery, great service"  Miranda Blayney, Brighton

"Toy was just as described, and arrived in time for Billy's birthday.  Thank you."  Hannah Gerrard, Chead

"Nicest wooden blocks I've seen."  Peter Joanes, London

"Top quality service. Delivery in less than 24 hrs."  Andrew Parr, Sheffield

"Thank you for all your help with this order Ashley.  It was so nice to speak to an individual rather than an automated telephone service."  Jenni Flair, Torquay

"Some for you.  My nephew was so pleased with the spaceship.  My sister said it was very well packaged and it arrived very quickly.  Thank you."  Alan Dundonald, Cheshire.

"Great, thanks!"  Thomas Henderson, Cumbria

"Excellent.  Well packaged.  Would highly recommend"  Vivienne Woods, Sheffield

"...arrived today (very speedy delivery) strongly packaged excellent service will use company again."  Jennifer Dunn, Cleveland

"Brilliant. Would recommend."  Peter Simpson, Guildford

"Beautiful wooden toy, very competitively priced, and very reasonable P&P charges thank you, I will be returning!"  Mrs J A Alcock, Watford

"Excellent, as described and arrived quickly, would highly recommend!!"  Anna Hunt, Warwick

For more information on our online Mother & Baby Gifts & Toy Shop please contact us directly.

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